Social Welfare | Bilbomatica

The present society continuously demands more and better social provisions which may cover the needs of the most fragile and dependent groups of our society. Facing this first level need, Public Administrations have developed wide programmes and help plans, together with legislative actions with the purpose of improving the quality of life of our fellow citizens.
New technologies play in this context a very important role, in the management, fulfilment and development of social actions. The social plans and programmes, thanks to our technologic solutions, count with the necessary support to face this challenge and grant the highest development of social provisions.
Gradually, the Social Services Policies have protected all those social groups showing symptoms of dependency, marginality or vulnerability. These groups are no doubt the most sensitive to changes in the present society, and a collective effort is required to improve their life quality and welfare.

The widening and extension of this plans and programmes is deemed as a real challenge for our consultants and managers. That is why Bilbomática has developed different technological solutions which aim at the optimization of the resources management, improvement of the planning of services and perfection of the fulfilment of the social provisions, deploying a portfolio of possibilities which improve the citizen’s welfare in his own environment, and not only from the resources management which is accomplished by the provider.

In the present situation, Bilbomática proposes solutions in the following environments:

Elderly care: The longer life expectancy is making elderly people become a more and more numerous group which demands high quality services. Bilbomática has developed in this area, to mention some examples, services related to:

Applications for the management and control of the telematic awarding of elderly homes, day centres… and so on.
Systems for the application, inscription and register in the holiday and leisure programmes.
Development of applications for home assistance, both for those offering the service and for the follow up and control of the quality of the offered service by the Administration.
The lifecycle in the telematic processing of the economic provisions and financial helps to the elderly benefiting from Dependency Laws.
Alarm and communication systems from home.

Handicapped. Handicapped people make up a group with a very heterogeneous dependency degree. The evaluation of each disability degree, the development of accessibility programmes and financial helps, together with the integral and customized attention, are tasks difficult to face. Bilbomática provides solutions in the following environments:

Applications for the support to the recognition and evaluation of disabilities.
Projects for the widening of accessibility: parking cards, accessible routes, barrier elimination and so on.
Management systems and internal applications for rehabilitation and social integration centres.
Support systems for requests, processing and financial help management.

Families, minors and adoptions: Families, adoptions and minors are highly protected by our Administration. This is for sure a delicate management requiring maximum coordination between the help agents and tools. This is the reason why Bilbomática offers systems which improve coordination in:

Management of helps and subsidies to large families.
Integral solutions for the management of adoption processes.
Development of applications for the supervision and control of the procedures for the protection of minors.
Generation of selection systems and follow up of family and residence fostering.

Women. Inequalities between women and men and the gender based violence suffered by women are problems which the present society can’t tolerate. This is why the action programmes developed by the Administration must lean on the best tools. Bilbomática proposes the following:

Development of application and follow up systems of equality plans in companies.
Systems for the integral treatment of plans against gender based violence.
Applications for the management of requests for help; creation of associations and development of training activities.
Systems for the promotion of centres and information services for women.